Carl Black Hiram Customer Reviews
Oh so pleasant! Mannerly and such a gentleman! Thank you for making something so difficult for me so easy! Happy Holidays! 😊
Had a great experience working with David Lorenzo and Sales Manager Chris Rodriguez at Carl Black Hiram! David was friendly, professional, and easy to work with throughout the entire process. He kept me updated, answered all my questions, and worked with me to get a deal done on my new Ram 1500. I really appreciated his patience and communication. If you’re looking for a vehicle, I highly recommend asking for David. Thanks again for everything!
This experience was perfect and I’m grateful for CBH!! The staff’s very pleasant.
When you purchase a luxury vehicle, you expect more than just a beautiful car. You expect exceptional service, professionalism, and an experience that makes you feel valued. Vic delivered just that!
I recently purchased my beautiful 2025 Genesis GV80, and I am absolutely thrilled with my new vehicle!
From start to finish, Vic made the entire experience special. His professionalism, patience, knowledge, and genuine commitment to customer satisfaction truly stood out.
What impressed me most was that Vic didn’t make me feel like he was simply trying to sell me a vehicle. He made me feel like my satisfaction genuinely ... Read More Google - Nov 10, 2026
this is truly the best place to buy a car. the process is super easy was in and out and got exactly what I wanted they even gave me a tank of gas and a detail. This is by far one of the first call I’ve ever been to when they said the process will go as planned and it did.
Another outstanding experience at Carl Black. I now reside in Texas; but Vic, Taylor, Lance, and Lance‘s entire crew have earned my trust enough to ensure I’ll always head back to Hiram whenever it’s time for a new ride! Kudos gentlemen!
Mr. Chris, best in the business.. no sale tactic, straight talk. Very helpful. Real guys. Very responsive communication. Recommended.
Great customer service, great mechanics, all around good experience, bryson dubsky was a huge help in solving my issues with my 2003 mercury grand marquis!
Terrible place to buy from. Skip the lies skip the drama. Go elsewhere you will thank me. If you dont listen, you will find out eventually.
Best place to buy a vehicle my wife and I refuse to purchase a vehicle anywhere else. Amazing team to work with as well.
Had a good experience got thr truck I wanted and salesman was nice and respectful
I Always recommend people looking for a new truck to Carl Black. Chris (manager) has been like a brother to me. Started a new job and needed a truck to accommodate me as well as the business. He said, "come see me." Changed my life instantly! The entire staff is like a huge family, they're all cool as can be and that's how they make everyone feel...like family! 👍 Carl Black Hiram is #1
Go see Chris he is awesome and will put you in the vehicle you need at the payment you can afford. We have purchased both vehicles here and won't shop anywhere else.
Very friendly very knowledgeable a very great experience I will be back
I can’t say enough good things about Carl Black Hiram. A close family friend bought a car from them recently, and they treated her like family. Shoutout to David for helping her find and pick out the right vehicle! Chris Rodriguez was also an amazing help throughout the process he guided her through all the paperwork and worked hard to secure the best interest rate for her.
Great people to deal with and the best deals
I had a great experience at Carl Black! Chris did an amazing job from start to finish! He was friendly, professional, and made the whole process easy and stress-free. He went above and beyond to make sure everything went smoothly. If you’re in the market for a new vehicle, I highly recommend Carl Black, and make sure you ask for Chris! Thank you again for the amazing customer service!
Chris and the entire Team at Carl Black Hiram are the best in the business. I have purchased, traded, and serviced numerous vehicles and have NEVER had a bad interaction with them. TOP NOTCH People and Dealership as a whole!
Chris made our car buy experience easy. He got us the best deal he could for our trade in and on the purchase of their car. They were amazing with our kids that were running around like crazy while we were trying to finalize everything. Will definitely buy from this dealership and Chris again.
I had a great experience purchasing my vehicle from Carl Black! Ryan was awesome to work with from start to finish. He was professional, knowledgeable, and genuinely cared about making sure I was happy with my purchase. He made the entire process smooth, easy, and stress-free without making me feel pressured or rushed. It’s refreshing to work with someone who values honesty, great customer service, and taking care of their customers. I highly recommend asking for Ryan if you’re looking to purchase a vehicle at Carl Black. I couldn’t be happier with my experience!
We had friends who come and shop at Carl Black so we want to also have the same positive experience. That is not what we received. James was supposed to meet us when we arrived early. He was not even there. When we arrived and found this out, we were going to leave but salesman Ted stepped up to the plate, took us under his wing andwas a superior salesman with a positive friendly attitude. He had what we needed. We were ready to purchase, but my husband who had been in two major head on car accident could not ... Read More DealerRater - Nov 2, 2026
Well, they did it again! Just four weeks after purchasing my truck from Carl Black Hiram, we turned right around and purchased my wife's new SUV from them!
Our first experience was so impressive that when it came time to find my wife a vehicle, there was no question about where we wanted to go!
Once again, Lance was on top of everything from beginning to end, and Vic handled every challenge we threw his way without missing a beat. These guys truly go above and beyond to make sure their customers are taken care of!
What really blows ... Read More DealerRater - Oct 30, 2026
I honestly cannot say enough good things about Carl Black Hiram! From start to finish, the customer service has been absolutely outstanding!
Lance has been on top of everything every step of the way, and Vic has gone above and beyond to handle everything we've thrown his way. These guys truly know how to take care of their customers!
To put it into perspective, I was so impressed with the experience of purchasing my truck that just four weeks later, we turned right around and bought my wife an SUV from them!
And here's what really sets them ... Read More DealerRater - Oct 30, 2026
Finally a dealership that stands behind its cars. We purchased a 2016 Buick Encore and about 30 minutes after we left the check engine light came on. Our salesman, David, made it right. Gave us a loaner and after checking over the car, they replaced the mass air sensor at no charge to us!
Gotten 5 calls in one day regarding an overpriced vehicle we test Drove. When I told them I was at work and they needed to stop calling me all of sudden their playing victim and saying well you should have told us that instead of getting mad. Then hung the phone up. Called back and spoke to supposed GM and of course he took up for the internet Sales manager. When people don’t answer usually means they’re busy! Common sense. Sorry people have real jobs and not sitting behind a desk harassing people all day. Will be reporting to ... Read More Google - Oct 22, 2026
David was great! Very friendly and so easy to work with. He found me the perfect car and I love it.
Vic Davis is the man! Long time friend. Wouldn't recommend going to see anyone else
Vic is one of the best he had answers to my questions all around a very nice guy
My sales person was Vick Davis. He provided me with excellent service! I'm enjoying my new car.
I purchased a Hyundai Palisade from this dealership, and within approximately 24 hours of taking possession of the vehicle, I was already back at the dealership because of problems with it. I was provided with a loaner vehicle due to the inconvenience, and I ultimately had that loaner for approximately three weeks--just one day after purchasing my vehicle. I was repeatedly told that extensive diagnostic testing was being performed to determine what was wrong. I was also repeatedly reassured that the issue was "nothing major" and that they would "make everything right." I have these conversations documented ... Read More Yelp - Sep 29, 2026
I know this establishment has multiple five-star reviews, which honestly makes my experience even more difficult to understand.
I purchased a Hyundai Palisade from this dealership, and within approximately 24 hours of taking possession of the vehicle, I was already back at the dealership because of problems with it. I was provided with a loaner vehicle due to the inconvenience, and I ultimately had that loaner for approximately three weeks—just one day after purchasing my vehicle.
I was repeatedly told that extensive diagnostic testing was being performed to determine what was wrong. I was also repeatedly reassured that the issue ... Read More Google - Sep 29, 2026
I purchased a Hyundai Palisade from this dealership, and within approximately 24 hours of taking possession of the vehicle, I was already back at the dealership because of problems with it. I was provided with a loaner vehicle due to the inconvenience, and I ultimately had that loaner for approximately three weeks—just one day after purchasing my vehicle.
I was repeatedly told that extensive diagnostic testing was being performed to determine what was wrong. I was also repeatedly reassured that the issue was “nothing major” and that they would “make everything right.” I have these conversations documented in text messages.
... Read More DealerRater - Sep 29, 2026
Quick and easy transaction. David was great! Love my vehicle. This whole process was very easy.
It was great closing the deal on my car—100% recommended; everything was explained very well, and the process was quick and easy.
Carl Black of Hiram is a wonderful dealership. Vic Davis is a Great Salesman and Person. I've bought 4 cars from Him in 3 years and I will continue to buy from him and the Dealership. Simple and easy process. . 10 out of 10.
I was treated very well the people are all friendly they definitely work with you on the car you want Highly recommend.
Gotta show love to Vic Davis for making my life easy during the process . Very professional and know his job thanks again you definitively top flight
Fantastic salesman to work with. Straight and to the point. Answered all of our questions. Super polite and very professional.
We came to this dealership to find a replacement for my current 1500 Ram Laramie which I needed right away. Vic listened to me needs and desires for a truck. He was able to find a matching vehicle. My Ram 1500 big Horn Backcountry crew cab 4x4 truck is perfect.
Everyone was great!! Danny was awesome! This was the best experience we have ever had at a dealership Danny, Lance and Taylor were awesome Keep up the great work you all We will be bringing our service here moving forward From buying a car to maintenance if I could give 100 starts I would Again, thank you!
Your service and help was very exceptional. We look forward to doing business with you in the future.
David was excellent throughout the whole process, he was very informative and patient when asked questions
Bryson D. was phenomenal. He walked me through the process and everything. I met Mr. Lance I think that was his name and he greeted us and made us feel so welcomed. The best place to take your vehicle! Thanks Carl Black. Hiram and team! Job well done.
The service was amazing David was very patient and helpful throughout the process. David communicated very well all the way through the entire process. Me and my family love the SUV.
Daniel Duncan, and Carl Black Hiram as a whole had been very helpful in the trade in and purchasing of the new car. Even with the imposing Georgia heat barring down on us, Daniel was very courteous and constantly helpful for our needs.
Want to specify that my review has nothing to do with Vic. He was a great salesman, Very helpful and friendly, and I would buy from him again. My issue is that the dealership doesn’t stand behind their vehicles even with a warranty. I bought my suburban this past January and it has ran great up until this summer when the ac cut out after only a few weeks of warm to hot weather. I called to ask if I could bring it in and have it checked out under the rather expensive warranty they talked me into purchasing ... Read More Google - Sep 4, 2026
David Lorenzo and Chris Rodriguez went above and beyond for us! They gave us a great deal on a beautiful Yukon. Can’t recommend Carl Black Hiram enough.
From forst point of contact david help me with everything and we made the purchase in two days, very honest and helpful.
My interaction with Mr.Daniel,was OUTSTANDING….. With his no hassle,no rush approach when selling a vehicle,is top notch with me. It gave me the chance on making a decision on the purchase. All sells associates,take notes from this guy…. And thank you again,Mr Daniel. I’m loving this ride
Amazing to work with David. He makes the best situation out of anything. Ill be sending anyone his way.
Danny was very helpful throughout the entire process and made buying my truck easy and enjoyable.
Had a great experience at Carl Black Hiram. Danny Duncan was very knowledgeable about the vehicle I was interested in buying. I will definitely be recommending him to my family and friends who are looking to buy a vehicle.
Danny made my son’s first car buying experience a joy. We couldn’t be happier with his service and our experience with Carl Black. Lance and Taylor were also fantastic, this was a top notch from start to finish.
danny and ted are amazing at what they do, they helped me out so much to get the car i wanted. personalities are awesome and they will make you feel so welcomed! great people!
Was a great experience from start to finish would recommend Carl black to anyone looking for a car!
Excelente servicio, amabilidad, atención y profesionalismo de David y todo el equipo del dealer de Carl Black.
Excelente servicio, amabilidad, atención y profesionalismo de David y todo el equipo del dealer de Carl Black.
Was extremely helpful and had all the information ready for the car. He was able to tell us everything we needed to know about the car.
David at Carl Black Hiram was phenomenal to work with through my buying process. I was out of state and he was very quick to respond to my questions and coordinate my visit. He even helped me drop off my rental car after I purchased the truck. Overall the team there was great including the GM Lance. Thanks to the team and David for the great experience!
The atmosphere is so friendly everyone makes conversations with you and makes you feel welcome.
Amazing service from Danny and the entire team. Danny pulled a vehicle from another location so that we and test drive the truck. No stress negotiating the price. Great hospitality from the GM Lance and very easy paper work process with Finance person Taylor. Highly recommend this dealership and especially Danny. Thank you!
Vic helped me get into the car I wanted and he was very helpful, got me approved within minutes.
I’ve bought several cars from Carl black Hiram and I will continue to do so!
Got me a great price on my dream truck. Vic was great to work with.
Victor was great in taking care of all my needs when it came to getting my 2025 GMC Sierra
Victor was the best salesman hands down. Everyone at the Dealership was extremely welcoming. Everything went perfect with buying my 2025 GMC SIERRA! I love my new truck
I love come to the dealership because the guys and the customer service and the building are all very friendly. They very helpful and very manageable.. Tim and Bryson in the service department are awesome
Cecil is the bomb. He not only worked hard to get me what I feel is a fair deal but he even delivered my new truck to my home because he knew I have a disabled father and couldn't leave at that time. I'd highly recommend Cecil to anyone looking to get a new car or truck. Heck of a fine young man.
Very welcoming and knowledgeable on the correct advise to help you better understand what are your options. Daniel was definitely the man to help you out with any questions or problems.
I’ve been dealing with this dealership for years now and all of my experiences have been great! From sales to maintenance and everything else!
I have been using these great folks for years, as my go-to service shop. They are a car dealership, but they're hidden gem is their service and repair shop is second to none. Always a competitive price, never any issues and the guys at the service desk go above and beyond, unlike your run of the mill automotive repair shop. Use these folks next time your vehicle needs attention. Ask for Tim or Bryson in the service area, they don't disappoint!!
Danny and everyone i spoke with were so friendly and helpful Danny went above and beyond.
Good communication, good customer service. Informative and helpful. David is a good person to work with.
David was great! I couldn’t be happier with my truck. He was friendly, honest, and easy to work with. Very helpful from start to finish. I appreciate his help and would recommend him to anyone looking for a vehicle.
I couldn't be happier with my Ford Bronco purchase. David handled the sale with complete professionalism, clear communication, and great efficiency. The vehicle is in phenomenal shape, and the entire transaction was smooth and straightforward. If you're looking for quality service and reliability, I strongly recommend reaching out to David for your car purchase.
David, was awesome! He was knowledgeable of the truck I wanted.he explained everything in detail form. Very patient and helpful! I’m beyond Happy! Ty
Vic & Ryan were great to work with and got the deal done quick! Thank you for making the experience great!
The Salesman Vic Davis was great and very helpful. I would recommend my friends and family to this Car lot and see Vic Davis for buying a car. Thanks Vic for your customer service.
Vic Davis helped me out tremendously. He great with customer service. He was great! Made the process very smooth.
My family and I had an efficient visit at Carl Black Hiram and were met with honesty and kindness.
Had the worst experience here! We drove 2.5 hours after calling to see if they had the truck we wanted to see. We got there and they didn’t have the truck, but told us it would be brought back within an hour. We went out to eat and they called and told us they couldn’t get the truck that day. We told them we’d put down a hold fee for the truck, but they kept telling us the truck was for sure ours and they even told us they would deliver it. They even ran our credit. This ... Read More Google - Jul 21, 2026
We had a wonderful experience with this employee and the dealership. My husband loves his truck!!
Danny is a fantastic salesman who genuinely cares about his customers. I couldn’t be happier with my experience with him. I tell all of my family and friends to go see him if they need a vehicle.
A big shout out to Lance, David and Chris!!! Our experience was wonderful!! David was very knowledgeable and very helpful explaining all the features.
David was very helpful and easy to work with. They made the process easy from start to finish.
Awesome experience Vic was outstanding. He put me in the truck of my dreams. I came in and told Vic what truck I wanted and he made sure I would leave that day with it. The Carl Black Hiram team was outstanding.
I worked with Vic Davis and he was amazing. Great personality, very professional, and helped me get my approval for my 2025 Mach E. Hands down the best sales men I have experienced.
Excellent dealership! Danny was amazing, and got us the best deal. He genuinely cares about people and helping you anyway he can. They are welcoming to families and don’t waste your time.
I had a great experience working with Vic at Carl Black Hiram. He was professional, knowledgeable, and patient throughout the entire process. He answered all of my questions, kept me informed every step of the way, and made buying my truck a smooth, stress-free experience. I appreciate his honesty and excellent customer service, and I would definitely recommend asking for Vic if you’re shopping for a vehicle.
Went in and met with Vic. Had messaged before going in. He said he would make a deal happen and he did. Vic and the team at Carl Black Hiram were great to work with. Shoutout to Vic for taking care of us.
Vic and his team did an awesome job. I highly recommend this dealership. Thanks so much. Will Davidson
Its was my 2nd purchase with them and both experiences were by far the best dealership experiences I have ever had.
Vic was a pleasure to work with! I couldn’t have been more surprised with the ease of the buying process or the knowledge he had for this Wrangler and other vehicles. 10/10 recommend!
Great experience overall and had good laughs in the process. Lance sold me my first car and 12 years later I went back to him and his team. From Daniel making us feel comfortable to Chris the sales manager making the deal happen! Taylor in finance was thorough and made the paperwork go quickly while having some laughs in between. Overall would easily recommend.
Dealer was knowledgeable, helpful, and friendly. Made the car buying process very quick and efficient.
Great dealer and will help you the best way he can definitely would recommend him
I had a great experience with this dealership all around! I had been searching for a good month and half for a Bronco that I wanted and in my price range and I finally came across this dealership and they had one!! They were so quick to help and get me a great deal!
It started with me finding the Bronco online at CarGurus and it got me in contact with Ryan and He was super helpful in being patient with me and holding it for me the best he could until I got there! I then moved to working ... Read More Google - Jun 22, 2026