Carl Black Hiram Customer Reviews
Make sure when y’all go to Carl Black y’all go see Vic he took very good care of me and my wife
Great experience overall and had good laughs in the process. Lance sold me my first car and 12 years later I went back to him and his team. From Daniel making us feel comfortable to Chris the sales manager making the deal happen! Taylor in finance was thorough and made the paperwork go quickly while having some laughs in between. Overall would easily recommend.
Dealer was knowledgeable, helpful, and friendly. Made the car buying process very quick and efficient.
Great dealer and will help you the best way he can definitely would recommend him
I had a great experience with this dealership all around! I had been searching for a good month and half for a Bronco that I wanted and in my price range and I finally came across this dealership and they had one!! They were so quick to help and get me a great deal!
It started with me finding the Bronco online at CarGurus and it got me in contact with Ryan and He was super helpful in being patient with me and holding it for me the best he could until I got there! I then moved to working ... Read More Google - Jun 22, 2026
I had a great experience with this dealership all around! It started with my finding a car online that was theirs and got in contact with Ryan who is their internet inquiry person after inquiring about it. He was super helpful in being patient with me and holding it for me the best he could until I got there! I then moved to working with Brian who is the salesman, and he was super kind and quick to help and do everything he could to get me the car and have it ready for me! I also spoke with a ... Read More DealerRater - Jun 22, 2026
I had an excellent car-buying experience with Danny at Carl Black. From the moment I arrived, he was professional, knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, explained the features of my 2025 Lexus NX thoroughly, and made sure I was comfortable throughout the entire process.
Buying a vehicle can sometimes feel overwhelming, but Danny made everything smooth and stress-free. He was honest, responsive, and truly seemed to care about helping me find the right vehicle for my needs. His customer service was outstanding from start to finish.
I am extremely ... Read More DealerRater - Jun 18, 2026
Everyone there was so nice and helpful. They were knowledgeable and seemed to be honest. I would definitely go there again
David was very knowledgeable and easy to work with. I very much appreciate him and his team for helping me get a car within a couple of hours. I will definitely recommend him in the future.
Ask for David, very polite and lots of knowledge on the vehicles with the BEST deals 🙂
Awesome place to buy a vehicle. My salesman Vic, gets things done. He’s very straightforward and transparent. Ryan was also instrumental in my purchase. He sent me a walk around video that convinced me to drive 2 hours to see the truck. Lance, the general manager, gave me an unbeatable deal. And the service department bent over backwards to get the truck right for me. Great place to buy a vehicle.
We had a great experience working with Danny! He was patient, attentive, and provided excellent customer service from start to finish. He even took the time to make videos for us in the beginning, which we really appreciated. The process was fast, smooth, and thorough, and Danny made sure we were taken care of every step of the way. Everyone at the dealership was super nice and welcoming. We love our new car it drives great, and we’re very happy with our purchase! Thanks, Danny, for making the experience so easy and enjoyable.
I bought my truck here 3 years ago. I come here to get my truck serviced. Highly recommend.
If you’re looking for a great vehicle check out Carl black in Hiram. I purchase and service all of my vehicles here.
Bought my vehicle here 6 months ago and the customer service and experience was amazing, I literally knew I wanted my vehicle and drove off the lot within an hour or so!! Not to mention I have been bringing it back here for my oil changes and they are quick and efficient! The staff in the service department are so kind! Even just listening to them while waiting for my oil change they are the kindest and have the best intention with every client! 10/10!!
I trust this dealership completely! No matter what I need or how things are going they never let me down. All of my services done through this facility The car sales man (Vic Davis) has been wonderful helping me find a replacement car for my current car! I trust him and the service staff 100%. They have made my life much easier.
Bryson in service has been extremely helpful as well as the sales management staff. Look forward to working with you all for years to come.
David was so easy to work with. He was friendly, easy to talk to, and professional! He was no pressure and made the whole process easy! From. the time I got out of my car to taking my picture on the way out David was a pleasure to work with!
David was professional, attentive, and efficient throughout the entire process. He helped me buy my car quickly!
Vic Davis was not only kind, caring and compassionate to every detail question we had but also detailed and knowledgeable in his approach to the sale! We enjoyed our time with him and appreciate him so much!
Vic Davis was very patient and helped me find the right car for my family
I had an outstanding experience working with Vic Davis at Carl Black Hiram. Vic was professional, honest, and made the entire process smooth from start to finish. He took the time to answer all my questions, never pressured me, and genuinely worked to get me the best deal possible. Customer service like this is hard to find these days. If you’re looking for someone who truly cares about their customers and makes buying a vehicle stress-free, I highly recommend asking for Vic Davis. I’ll definitely be sending friends and family his way!
I had a great experience working with David. He was professional, patient, and never made me feel pressured during the process. He took the time to answer all my questions, explain everything clearly, and helped me find the right vehicle for my needs and budget. Buying a car can be stressful, but he made the experience smooth and easy from start to finish. I highly recommend David if you’re looking for someone honest, helpful, and truly focused on customer service.”
David made the entire process simple and hassle free, started at 10:00am and the car was delivered to me at 5:00pm. A great experience with a great guy
It is a great dealership to buy a car from. The sales staff was friendly and knowledgeable.
Vic truly went above and beyond to make our dream car happen! From start to finish, he treated our family with so much kindness, patience, and professionalism. He worked incredibly hard to get us an amazing deal and made sure every single one of our needs was met. You can tell he genuinely cares about his customers and wants the best for them, not just another sale. We are beyond grateful for the opportunity to work with him and for all the time and effort he put into helping our family. Thanks to Vic, we drove away in our dream ... Read More DealerRater - May 15, 2026
David was a pleasure to work with on the purchase of my truck ,we had the deal done in under 2 hrs best car purchasing time I’ve had so far!!!!
Great customer service! Vic and the whole crew took care of every need we had. Highly recommend this dealership for their professionalism and integrity.
Vic and all of the people at Cal Black Hiram were a pleasure to deal with. They went out oftheir way to make us feel welcome. I would recommend them to anyone that is looking to buy a vehicle.
David was an absolute pleasure to work with from start to finish! Go visit Hiram for the best customer experience!
Had the pleasure of working with Brian and Nathan, it was an amazing experience. Just down to earth folks! No pressure no crazy dealership add ons! Bought a beautiful Mustang from them!!
I’ve bought my last three trucks from Carl Black in Hiram. They make you feel like family. Nate Bennett is a very knowledgeable salesman.
They helped me to find the truck i been looking for also vic was a great salesman.
I visited this dealership to purchase my dream truck. Was greeted by salesman Vic Davis, who gave me a no hassle buying experience from the door to the fiance office to my keys. Thank you for outstanding service.
Carl Black in Hiram is a super friendly place to go when looking for a new or replacement vehicle. I told Vic Davis what I wanted and what I needed and he found a vehicle that met my budget and my needs and surpassed my expections. I got more than I bargained for and without pressure. He was upfront with price, fees, title, and taxes. No unwanted surprises. If you are looking for no hassle service, go there first.
I had a great experience at this dealership. Vic was very knowledgeable about vehicles on the lot and made the process easy. Even though only one key fob was available, he ensured another would be available. Transaction was smooth, transparent, and didn't take a lot time. I would definitely recommend working with Vic
Brian has been an amazing person to work with before, during and after a car sale. He’s answered all of my questions and has continued to answer my questions. Brian is the best! I’ll definitely come back to see him again for my next purchase.
I came to carl black hiram to look for a vehicle and david greeted me offered me water got to know me and my family and we were treated like family and got us approved for a beautiful volvo s60 I'm so happy with my new car and will recommend david and carl black for anyone looking for a vehicle.
Nate Bennett was my salesman and he was very professional and easy to work with He made my buying experience a pleasure. I would highly recommend him for further dealings
Vic was very professional and very helpful. Everything went smooth. It didn't take long from the time I walked in to the time I walked out with a car
David was a great sales person. Very open, very accommodating, and welcoming. I didn’t feel pressured at all from him. I had my expectations, we negotiated and settled with a deal that we all thought was best for both parties. Overall David did an exceptional job helping me through this process. David gets 5 STARS!
I gave 4 stars because I didn’t receive a tank of fuel after the purchase. I’ve never purchased a vehicle and didn’t receive a full tank of fuel before leaving the dealership. I’m going to say for the lack of knowing their ... Read More Google - Apr 14, 2026
David was awesome he sold me my 2022 ram 1500 and he took care of me since the moment I walked in more then happy to have bought from David and Carl black Hiram!
Went in and meet with Brian very friendly and up front the whole time. Every body that was there were friendly and fun to be around.
I recently purchased a car from Vicky david at carl black hiram . He was knowledgeable, patient, and made the experience stress-free with zero pressure. I highly recommend working with him.
Absolutely amazing friendlt kind and i wouldnt buy a car or truck from any other person
Great place to buy a car! The sales guy, Nate was excellent, super friendly, professional and went the extra mile to help us buy our Tahoe. Would highly recommend to anyone looking for a used car. Couldn’t be happier and more satisfied with our purchase.
Had a truck I wanted. Showed up early and walked out early with the truck. Smooth and easy transaction. Great salesman Mr. Vic. Even financing the truck was quick and easy
5.0 F-150, out the door and effortless process! Come in and ask for Ryan and David. Ryan will get you in the door, David will keep you there, and have you in the truck you want in no time. Cheers gentleman!
Brian S made everything seamless. Thank you for an easy buy!
I had a great experience with Carl black Hiram dealer! Vic was great and provided excellent service.
Couldn’t be happier with my experience at Carl Black Hiram. Brian Sinard was our sales rep and he made the entire process seamless. He was knowledgeable, responsive, and zero pressure. He took the time to go through every question my wife and I had about the truck and never made us feel rushed. The whole team was warm and professional from start to finish. If you’re shopping for a truck, ask for Brian. Highly recommend.
Great over all experience with the guys at Carl Black Hiram! Felt like family by the way they treated me.
Nate was amazing! His expertise and ability to help with all my family needs on a vehicle was great! I couldn't be happier with my car but ultimately the patience and experience Carl Black of Hiram has given me again! Thanks everyone there!
The people were very kind and I felt they were very honest and helpful. Vic was my salesman and he did all he could to ensure I got the deal I needed to drive away in the pickup I’d chosen. Giving 4 stars instead of 5 just because it took forever and my entire Saturday afternoon was spent there.
Very honest and professional. Vic Davis is the best they have for sales. Lance is also the best. Great team at Carl Black Hiram.
David made the whole process of buying our 2024 Chevy Silverado easy and stress free. He was straightforward, helpful, and made sure we got exactly what we wanted without any pressure. Really appreciate the great service and would definitely recommend working with him.
Was very pleased with how smooth the purchase of the truck went. Vic was very helpful and knowledgeable about the whole process.
They worked so well with me before I even showed up. I called them and they worked with me over the phone. I drove down 2 hours after, and they were all ready to go. When I decided I wanted to buy, they had the deal done in less than an hour. Wonderful experience.
Sales rep Vic Davis was very knowledgeable and helpful to what I was looking for
Vic, Chris, lance and Taylor are the best people I have worked with at any dealership.
Great service
Brian at Carl black did an amazing job. He was very helpful and patient with us throughout the whole purchase process. Would definitely recommend asking for Brian when shopping at Carl Black!
Nathan and the Carl Black Family made this purchase as seamless as possible. I’ve purchased several vehicles in my life and this by far was the easiest. His knowledge of the industry was top notch and when I mentioned the second key missing he ensured me that he would get me one. That’s A+ service!!! Don’t hesitate to stop by.
Great experience with Carl Black of Hiram and their teammates Vic and Chris. They both handled by needs in a new vehicle and got me squared away in a timely manner.
I had such a great experience over at Carl black in Hiram . Hadn't much luck my last few purchases but Brian took really good care of me and made sure we got to the finish line. He was super transparent and made the whole process super relaxed. To me they stood out and were not like careless dealers they really made me feel like family I'm super happy and will definitely be using these guys again in the future! Gotta go see Brian over there you won't be disappointed
Had a great experience with Carl black David was extremely helpful if u need a car go se him today
My sales representative, Nate Bennett, went above and beyond in assisting me with my recent vehicle purchase. I was able to clearly explain what I was looking for, including my preferred price point, and he worked diligently to make it happen. Even after the sale was completed, Nate continued to provide outstanding customer service by helping secure the second key from the previous owner several months later. His professionalism, follow-through, and commitment to customer satisfaction made the entire experience exceptional
Man shout out my guy Vic words couldn’t explain thanks my man be bck
Vic and his team were great. I had good experience i would recommend this place.
David made my whole experience buying a new vehicle seamless and great. Would highly recommend.
David was great during my whole process buying my new to me 2023 Tahoe. I would definitely recommend coming here to purchase a vehicle.
Want the best deal go see David. bought my GMC sierra from David and Carl black Hiram best used car dealership in the Hiram Dallas area.
David ….he was awesome 🤩 highly recommended him for all your new car needs … ask for David!!
David and chris will always take care of you they go above and beyond to make sure the customer Is taken care of super happy with my new 2500
David me trate muy bien y me ayudo sacarme mi 2024 GMC Denali si qieres algien Que te trate con excellencia en tu idioma compra con David
Very prompt and friendly staff. Customer service is top tier here and I highly recommended.
was very pleased with carl black dealership. they help me in a every way to make it possible for me to purchase a mustang. went above and beyond to get me approved and to make the deal to work out. David was super helpful in this purchase and answered any questions i had with the best of detail. definitely recommend the dealership and David
I had such a great experience working with David Lorenzo. From the moment I walked in, he made the whole process feel easy and stress free. Buying a car can usually feel overwhelming, but David really knows how to make you feel comfortable and taken care of. What stood out the most was how genuine he was. He didn’t rush me, didn’t pressure me, and actually took the time to listen to what I wanted. He answered every question I had and explained everything in a way that made sense.
This was by far the best car buying experience we’ve ever had. David and the staff at Carl Black were amazing!
David is awesome. Great customer service! Was willing to help out any way possible. Great experience! Customer for life. Thanks again for everything.
Great customer service would definitely recommend they worked with me to get the right truck salesman was great even went and ate tacos with him after everything was done
Great experience at Carl black was a very easy process to buy a new truck.
Fast, Great Customer and service dealership, Friendly Staff and Very Comfortable process when it comes to financing a car! 10/10 would recommend!!
Nate and all the guys that helped me with my truck were great!! I highly recommend Carl black Hiram for your deals!
Vic Davis was great and so was the entire team. I will be back for sure
Vic Davis is the goat !! He will get you what you need the right way!!
Vic Davis was awesome from the time my daughter and her boyfriend stepped into the dealership. He was very patient even when they couldn’t make up theirt mind on the truck they wanted.he got them approved at a good deal on a nice truck
Always is an easy process. It’s easy getting a test drive. They explain the whole process without dragging it out for hours like other dealerships!
Vic was extremely helpful and knowledgeable. He has sold me vehicles in the past and has always awnserd any questions I've had, even after the sale was complete
Great experience at Carl Black Hiram. David and Chris refused to let me leave with out providing the best service they could! 10 out of 10 experience. They’ve got a customer for life. Much appreciated guys!
david help me out and got in to a 2018 mustang. was really helpful and help get everything finalized to purchase this vehicle. def recommend!
Bought a very nice 2024 Jeep Compass Trailhawk from David. Could not have been happier with the service and professionalism we were shown. My wife loves her new ride, and we will be calling them first the next time we are in the market for a new vehicle.
Brian Sinard and the sales team made this a great experience. They gave me a great price on my trade and a great deal on the purchase of my new truck. I will 100% send anyone I know looking for a car to Brian Sinard and I will be back if I have any car needs in the future. The team made every part of this enjoyable and relaxing.
David helped us out. He gave great service! Very happy with my purchase
Vic was such a pleasure to work with and made it possible for me to get into my dream car! Super responsive and the entire buying process was smooth and fast. 10/10 recommend using Vic and Carl Black if you’re looking for the best service!
Huge shout out to Ryan and Brian!!! These two were great to work with. No B.S. They showed me some numbers and we worked through them to get me where I needed to be. Oh, not to mention they delivered also. Thanks gentlemen. Everyone, when you looking for a new ride make sure to give Carl Black's Auto Superstore a visit. Heck, shoot'em a text. That's what I did.
Vick and Ryan at Carl Black Hiram absolutely blew me away. I had been looking for a GMC Sierra 1500 with some specific features, and it had been hard to come by. I drove over an hour just to check out the truck, and not only were we able to make a deal, I felt very comfortable with what I was able to get on my trade in as well as my bottom line out the door. The best part, I never felt pressured or pushed. 10/10 would recommend doing business here, and despite the drive will definitely be back